Environment Overview
We're continuously breaking new ground in
Point-Of-Sale software development for the Specialty Retail industry.
Currently we have customers that are
running legacy POS software systems as well as a new Windows based system,
In The Black ™ Retail Suite. Our customers range from small installations
to large (500+ locations) installations. Our market focus is Tier 2, Tier
3 and Tier 4 based retailers within North America. The Windows based
product, In The Black ™ Retail Suite comes in a variety of packaging's and
configurations.
We'd like to thank all candidates for
applying; however only those selected for an interview will be contacted.
No agencies or phone calls, please.
Software Sales Representative
We're looking for a motivated sales
representative to generate sales for our Retail POS Windows-based product.
The ideal candidate must:
- Be a self-starter and team-oriented.
- Have the ability to enter the position
with a dynamic and entrepreneurial approach
- Want to make his or her mark in an
early-stage sales force.
Job Description
- Close software sales effectively and
efficiently.
- Manage the sales process from
prospecting and qualifying to closing.
Requirements
- At least 3 years' direct sales
experience with a proven history of exceeding sales targets.
- Highly motivated and self-directed with
excellent selling and closing skills.
- Proficient at providing product
demonstrations.
- Excellent time management,
communication, and interpersonal skills.
- Contact management experience.
- Knowledge of Windows preferred.
- Knowledge of Point-Of-Sale Retail
software preferred.
- Some travel required.
Windows Software Developer
Responsible for writing and coding
individual programs from specific requirements.
Job Description
- Interpret written business requirements
and technical specification documents.
- Perform coding to written technical
specifications.
- Investigate, analyze and document
reported defects.
- Perform maintenance programming and
correction of identified defects.
- Create, document, and implement unit
test plans, scripts, and test harnesses.
- Create and maintain technical
documentation using defined technical documentation templates.
- Performs related duties as assigned
Requirements
- Knowledge of Windows Visual C/C++
required
- Knowledge of Win32 API’s preferred
- Knowledge of database architecture and
design using Microsoft SQL Server preferred
- Ability to interpret written
requirements and technical specification documents.
- Ability to code software according to
published standards and design guidelines.
- Flexible attitude, ability to perform
under pressure.
- A commitment to quality and a thorough
approach to the work.
- Ability to work well within a team
- Knowledge of Point-Of-Sale Retail
software preferred.
Application Help Desk Support
To provide first line helpdesk support to
external customers, assisting them with hardware and software problems via
phone, email or fax.
Job Description
- To provide 1st line technical support;
answering support queries via phone, email and fax.
- To maintain a high degree of customer
service for all support queries and adhere to all service management
principles.
- To take ownership of user problems and
be proactive when dealing with user issues.
- To log all calls on the call logging
system.
- Respond to enquiries from clients and
help them resolve and hardware or software problems.
- Maintain a log of any software or
hardware problems detected.
- Support users in the use of Computer
equipment by providing necessary training and advice.
- To allocate more complex calls to the
relevant IT Support member.
- To arrange for external technical
support where problems cannot be resolved in house.
Requirements
- Previous Helpdesk (telephone support)
experience.
- Excellent telephone manner.
- Experience of using call logging
software.
- Strong knowledge of Microsoft based
operating systems with emphasis on Windows 2000 / 2003
- Experience with using and
troubleshooting Microsoft SQL Server within a network environment
- Experience with using Microsoft Office
with emphasis on MS Word, MS Excel and MS PowerPoint.
- Basic understanding of PC hardware
set-up and configuration.
Email your resume to
Angelo Kalpakis.
Please indicate the job title in the subject field. |
